Missed-Call Text-Back and Reviews

Texts every missed caller within a minute, books them, then asks happy customers for a review.

When it runs

An inbound call is missed, or a job is marked done.

What it does

1. 30 seconds after a missed call, the caller gets a friendly text and your booking link.
2. The Front Desk AI answers questions or books them in.
3. No reply in two hours? You get the number to call back.
4. After the appointment, customers are asked how it went.
5. Everyone gets your Google review link; low scores alert you too.

GoHighLevel features it uses

• LC Phone
• Workflows (call status)
• Conversation AI
• Calendars
• Reputation / Reviews

Setup in 10 minutes

Work through this list in order. It is the full setup guide for Missed-Call Text-Back and Reviews. Most people are live in about ten minutes. You do not need to be technical, and you can edit every message, prompt and workflow step after install.

1. Install the snapshot.
2. Check your GHL phone number is set up.
3. Connect your Google Business Profile under Reputation.
4. Add your FAQs to the Front Desk knowledge base.
5. Publish both workflows and test with a missed call.

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